Overview
This Privacy Policy explains how forexchurch.com (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or use our website, tools and content (the “Site”).
The Site is owned and operated by the team behind forexchurch.com, based in Australia. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
What we do
Forexchurch.com is a forex and trading information portal. We provide broker and product comparison tables, tools and calculators, educational content, and links to third-party brokers and partners. We may receive compensation (such as affiliate commissions or referral fees) when you click certain links or open an account with a broker or provider via our Site.
We do not provide personal financial advice. When you click through to a broker, bank or other provider, you are dealing with that third party directly under their own terms and privacy policy.
Information we collect
We collect information in three main ways:
- Information you provide to us directly
- Information collected automatically when you use the Site
- Information from third parties (for example, analytics and affiliate tracking partners)
Information you provide to us
Examples include:
- Contact details such as your name, email address or phone number when you contact us, subscribe to a newsletter or request information.
- Account information if we offer registration or member-only areas (such as username, password and profile details).
- Content you submit such as reviews, comments, feedback, survey responses or other information you choose to provide.
You can choose not to provide certain information, but this may limit your ability to use some features (for example, receiving newsletters or saving preferences).
Information collected automatically
When you visit or use the Site, we automatically collect certain technical and usage information, such as:
- IP address and approximate location (e.g. city/country)
- Browser type, device type and operating system
- Pages viewed, links clicked and time spent on pages
- Referring URL (the website you came from)
- Other standard log and diagnostic data
This information is normally collected through server logs, cookies and similar technologies, and analytics tools.
Cookies and similar technologies
We use cookies, web beacons, pixels and similar technologies to help operate and improve the Site. These technologies allow us to:
- keep the Site functioning securely and correctly;
- remember your preferences (for example, language or cookie settings);
- understand how visitors use the Site (analytics);
- track performance of affiliate links, banners and campaigns; and
- measure the effectiveness of our content and offers.
We broadly group cookies into:
- Strictly necessary cookies – required for the Site to work properly (for example, basic security and navigation).
- Analytics cookies – help us understand traffic and usage patterns so we can improve the Site.
- Advertising and affiliate cookies – used to track when you click a broker or partner link from our Site and later sign up or fund an account, so that referrals and commissions can be attributed.
You can control cookies via your browser settings. If you disable certain cookies, some parts of the Site may not function correctly.
How we use your information
We use personal information for the following purposes:
- To operate and improve the Site – to provide, maintain and enhance our pages, tools, calculators and content, and to monitor usage and performance.
- To communicate with you – to respond to enquiries and support requests, and to send newsletters or updates where you have chosen to receive them.
- To manage affiliate and partner relationships – to attribute clicks, leads and sign-ups to the correct brokers or partners, track performance of offers and banners, and comply with our reporting obligations to partners.
- For security and fraud prevention – to detect and prevent suspicious or abusive activities, and to protect the Site, our users and our business.
- To comply with legal obligations – to meet regulatory, tax and record-keeping requirements and respond to lawful requests.
Legal bases for processing (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases to process your personal data:
- Performance of a contract – where processing is necessary to provide services you request.
- Legitimate interests – such as operating and improving the Site, analytics, security and running our affiliate business, provided these interests are not overridden by your rights.
- Consent – for certain marketing activities and non-essential cookies or trackers, which you can withdraw at any time.
- Legal obligation – where processing is required to comply with applicable laws or regulations.
How we share your information
We do not sell your personal information in the traditional sense of providing your identifiable data to third parties in exchange for money. However, we may share information with:
- Service providers who help us operate the Site and deliver services, such as hosting providers, analytics services, email and newsletter platforms, and customer support tools. These providers act on our instructions and are required to protect your information.
- Affiliate networks and broker/partner platforms. When you click a partner link or banner, we may redirect you via our own tracking link or through an affiliate network, and partners may use their own cookies or tracking technologies to attribute any subsequent signup or transaction to our referral. Once you are on a third-party website, that site’s own privacy policy and terms will apply.
- Advertising and marketing partners to measure campaign performance and improve how we present offers. Information shared is typically aggregated or pseudonymised rather than directly identifying.
- Legal and compliance recipients where necessary to comply with laws, regulations, legal processes or enforceable government requests, or to enforce our Terms of Use and protect our rights or the rights of others.
- Business transferees if we are involved in a merger, acquisition, restructuring or sale of all or part of our assets, where personal information may be transferred as part of that transaction.
We do not provide your contact details to brokers so that they can market to you directly unless it is clear from the context that you are submitting your details for that purpose or you otherwise give your consent.
International transfers
Our servers, service providers and partners may be located in countries other than your own, including outside Australia and outside the EEA/UK. Where required by law, we implement appropriate safeguards (such as standard contractual clauses) to help ensure that your personal data remains protected in accordance with this Policy.
Data retention
We retain personal information for as long as reasonably necessary to operate the Site and our business, including to:
- provide access to our content, tools and services;
- maintain affiliate and partner records;
- comply with our legal and regulatory obligations; and
- resolve disputes and enforce our agreements.
When we no longer need personal information, we will delete it or anonymise it, subject to any legal obligations to retain certain records.
Your rights and choices
Depending on your location, you may have some or all of the following rights in relation to your personal information:
- Access – to request a copy of the personal information we hold about you.
- Rectification – to request correction of inaccurate or incomplete information.
- Erasure – to request deletion of personal information where there is no good reason for us to keep it.
- Restriction – to ask us to limit processing in certain circumstances.
- Objection – to object to processing based on our legitimate interests.
- Portability – to request that we provide certain information in a structured, commonly used, machine-readable format.
- Withdraw consent – where processing is based on consent, you can withdraw that consent at any time.
You can exercise these rights or make a privacy enquiry by contacting us at [email protected]. We may need to verify your identity before responding.
If you are in the EEA/UK and are not satisfied with our response, you may lodge a complaint with your local data protection authority.
Marketing communications
If you subscribe to newsletters or other marketing communications, we may use your contact details to send updates about new content, tools or features, and information about brokers, offers or promotions we believe may be of interest to you. You can opt out at any time by using the unsubscribe link in our emails or by contacting us.
Children
The Site is not intended for use by children under 18 years of age, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can remove it.
Security
We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You use the Site and provide information at your own risk.
Third-party websites
The Site contains links to third-party websites, including brokers, banks and other service providers. We are not responsible for the privacy practices, content or security of those third-party sites. If you follow a link to any other website, you do so at your own risk and should review that site’s privacy policy and terms.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of the policy. In the case of material changes, we may provide additional notice on the Site or by email where appropriate.
Your continued use of the Site after any changes become effective will constitute your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the Site.
Contact us
If you have any questions, concerns or requests in relation to this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Location: Based in Australia
